How can we help you?

Getting Started

Account setup, profiles and first steps

Student Learning

Quizzes, adaptive practice and progress

Parent Dashboard

Monitoring, reports and insights

Study Plans & Practice

Personalised plans and skill building

Subscriptions & Billing

Plans, payments and cancellations

Technical Issues

Troubleshooting and browser support

Getting Started with SmartNAPLAN

A complete walkthrough for new users — create your account, set up your child and start practising in under 5 minutes.

How to Start a Quiz

Step-by-step guide to starting your first quiz on SmartNAPLAN — from topic selection to viewing your results.

Using the Parent Dashboard

A complete guide to monitoring your child's progress, setting goals and using parent-only features.

How the Study Plan Works

Understanding how SmartNAPLAN generates a personalised weekly study schedule for your child.